Problematizing socioemotional wealth in family firms: a systems-theoretical reframing

The concept of socioemotional wealth (SEW) seeks to present an independent paradigmatic basis for family-firm research, and in doing so aims to establish a sound basis for the scientific legitimacy of family-firm research. Establishing that legitimacy requires scholars to demonstrate that SEW is based on coherent assumptions on several theoretical levels. This paper uses the problematization methodology to challenge the coherence of the theoretical assumptions underpinning SEW and to advance theory development. The results of this problematization show that SEW is built on a theoretical level close to the object of research (in-house assumptions), but that more deeply-rooted theoretical levels (e.g. paradigmatic assumptions) are not sufficiently elaborated. Moreover, the original conceptualization is based on a positivist-mechanistic view, which hinders SEW reflecting the complex reality of family firms. Based on the results of this problematization, new systems theory is applied to reframe SEW’s theoretical grounding. Thereby the main contribution of the paper is a critical reflection on the theoretical underpinnings of SEW (in particular root-metaphor and paradigmatic assumptions), serving as the basis for advancing a coherent theoretical understanding of this important concept in family business research.     

Enhancing customers’ brand loyalty via branded hotel apps

Many hotels have launched their own branded mobile applications to develop relationships with customers. Yet, research examining the benefits of branded hotel apps on brand loyalty is scant. The current research investigates the role of branded hotel apps on brand loyalty through customer engagement and brand trust in the hotel industry, based on uses and gratifications theory. Results identified cognitive and social benefits of the branded hotel apps positively influenced customer engagement and brand trust. Hedonic benefits positively influenced customer engagement and they indirectly influenced brand trust through customer engagement. Both customer engagement and brand trust positively influenced brand loyalty. Moreover, mediation effects of customer engagement and brand trust were identified. Results highlight how branded hotel apps serve as a facilitator of brand loyalty, providing theoretical and managerial implications.     

国土空间用途的权衡决策方法研究

研究目的:探索国土空间用途冲突协调路径,为中国"多规合一"及国土空间规划提供理论与方法指导。研究方法:在分析冲突根源的基础上建立国土空间权衡决策模型,构建"战略理性+技术理性+沟通理性"的国土空间权衡决策模式,并以丰县为例开展实证研究。研究结果:(1)国土空间利用的冲突本质上是利益相关者之间的利益冲突,只有利益权衡,没有利益优化;(2)国土空间权衡决策准则、国土空间价值评估、价值权衡和沟通定权共同组成国土空间权衡决策模式;(3)实证研究表明:经济发展战略下丰县镇村、农业、生态空间占比分别为18.51%、74.20%、7.29%,粮食安全战略下占比分别为16.07%、76.66%、7.27%,生态文明战略下占比分别为17.88%、69.06%、13.06%,权衡结果较合理。研究结论:国土空间权衡决策受国家战略驱动、以沟通为基础、以技术为手段,可有效解决国土空间用途冲突问题。     

The problem of employees' network centrality and supervisors' error in performance appraisal: A multilevel theory

This article reveals an unexplored paradox for HR managers: the centrality of an employee in the social network benefits performance but hampers performance appraisal because it affects supervisors' rating errors. Central employees can be erroneously rated high on performance even when they are not high performers because supervisors tend to overappraise their performance. A distinction is made between rating precision, which depends on supervisors' uncertainty regarding employees' performance, and rating accuracy, which depends on supervisors' bias in favor of employees. Employee centrality is posited to be beneficial to precision but deleterious to accuracy because it regulates the diffusion of positive information, status, and power, all of which distort supervisors' capacity and motivation to accurately appraise performance. It is then argued that rating errors caused by network centrality affect aggregate perceptions of justice in organizations. When employees are highly connected to each other in a dense network, organizations have a strong and positive justice climate. Yet when some employees are more central than others in a centralized network, organizations have a negative and weak justice climate. The article contributes to the literature because it identifies an unexplored dark side of network centrality and offers recommendations for HR managers to cope with its deleterious consequences and for scholars to study them.     

Charity registration and reporting: a cross-jurisdictional and theoretical analysis of regulatory impact

Governments increasingly regulate charities to restrict the number of organizations claiming taxation exemptions, reduce charities’ ability to abuse state support, and detect and deter fraud. Public interest theory arguments suggest that regulation could increase philanthropy through enhancing public trust and confidence in charities. Nevertheless, public choice theory argues that regulators seek to maximize political returns, ‘manage’ charity-government relationships, and reduce potential regulatory capture.

We analyse charity regulatory regimes using these two regulatory theories and the relative costs and benefits of different regulatory regimes. Heeding these should reduce regulatory inefficiency and balance accountability and transparency demands against benefits charities receive from regulation.     

基于耦合共生理论的田园综合体规划模式建构

[目的]随着城乡统筹发展,乡村振兴战略的实施已成为解决"三农"问题的关键。2017年中央一号文件在乡村的大背景下,首次提出了"田园综合体"的概念,旨在通过实现农业与其他产业的共生融合,来带动乡村的发展及振兴、农业的转型升级、农民生活质量的提高。通过构建多产业耦合共生的田园综合体规划模式,以期更好地实现农业转型升级以及乡村的发展振兴。[方法]引入物理学中的耦合理论以及生物学中的共生理论进行研究。[结果]从耦合共生单元、耦合共生环境、耦合共生界面三个方面提出集农旅合一、多产业联合、多方参与为一体的田园综合体模式规划理念框架。[结论]以农旅合一的耦合共生单元为基础,将文化作为农业与旅游耦合共生的介质,有助于实现文化内涵的提升以及农业与旅游的协同发展;以多产业联动的耦合共生环境为推手进行合理布局,使多产业联动发展,有助于实现资源的整合利用、农业产业附加值的增加、村落结构的完善、农村特色及文化的传承;以多方共同参与的耦合共生介质为保障,通过政府、市场和公众这三方的共同参与和合作,有助于解决三农问题,带动农村经济的发展,促进乡村统筹发展及乡村振兴战略的实施。     

职业延迟满足对员工过劳的影响研究——职业成长机会的调节作用

目前，员工过劳问题在我国企业发展中日益凸显，需要予以重视和解决。基于个体与组织互动角度，通过对338名企业员工的问卷调查分析职业延迟满足和职业成长机会对员工过劳的影响，并检验职业成长机会对职业延迟满足影响员工过劳的调节作用，结果表明：职业延迟满足的两个维度（工作延迟满足和职业生涯延迟满足）均对员工过劳有显著正向影响，而职业成长机会对员工过劳有显著负向影响；职业成长机会对职业延迟满足影响员工过劳具有负向调节作用，即职业成长机会越大，职业延迟满足与员工过劳的正向关系越弱。因此，企业管理者应合理引导和帮助员工做好职业生涯规划，为员工提供合适的多元化发展通道，以有效预防和缓解员工过劳。     

Tourists’ hotel event experience and satisfaction: an integrative approach

ABSTRACT

Tourists’ hotel event experiences have received little attention in tourism research. By proposing an integrated model of expectation–confirmation theory (ECT) and the experience economy concept, this research explores the relationship between tourists’ event experience and their satisfaction regarding the hotel event setting. The hypothesized model was empirically validated using a sample of 663 tourists who experienced a holiday event at a resort hotel. Results confirmed that the integration of the experience economy and ECT provided a better understanding of tourists’ post-satisfaction in a pleasure-driven setting. This affective–cognitive approach advances the knowledge of tourists’ experiences and satisfaction at hotel events.